Credit monitoring and credit scoring services, known as credit score agencies, are a crock.
It’s not a scam.
And it can’t be fixed, because the problem is inherent in the industry, according to a study released Tuesday by the Federal Trade Commission.
The FTC’s Consumer Protection Bureau said credit score services are currently a hotbed of fraud and scam, but said it was able to uncover only two examples of fraud involving credit score reporting services.
One of those was a fraud involving a consumer reporting company, the FTC said.
The other was an incident where a customer reported that her credit score had been manipulated.
In both cases, the consumer said she had been billed by a credit score agency, the report said.
In its report, the agency found that the fraudsters had taken advantage of consumers’ trust by pretending to be accredited consumers and giving them false information about their credit scores.
Credit score agencies also can provide consumers with inaccurate information about credit scores, such as a consumer’s credit score being more likely to be impacted by a criminal act or financial injury.
The FTC warned that consumers should not trust credit score reports.
“Consumers should be aware that they are at risk of receiving inaccurate or incomplete information about themselves, including credit scores,” the agency said.